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Hearing
The physiological process of decoding sounds
Listening
Acomplex process of receiving constructing meaning fromand responding to verbal and non verbal messges which involves selecting attending and responding
select
To focus on one sound as you sort through various sounds competing for your attention
Attend
To maintain a sustained focus on a particular message.(primary listening pattern0
Asynchronous Listening
listening to recorded messages such as those on an answering machine or voice mail which do not allow you to get an opportunity for you to get a response to your feedback.
Understand
To assign meaning to messages
Remember
To recall information
Respond
To confirm your understanding of a message
Listening style
A persons preferred way of making sense uot of messages.
People Oriented Listeners
Those who perfer to focus on the emotions and feelings communicated by others verbally and non verbally
Action Oriented Listeners
Those who perfer that the message communocated by others contain information that is functional well organized breif and accurate
Second Guessing
Questions the assumptions underlying a message
Content Oriented Listeners
Those who prefer that messages communcated by others contain complex and detailed information
Time Oriennted Listeners
Those who perfer that message communcated by others be breif.
Emotional Noises
A form of communication noises caused by emotional arousal
Receiver Apprehension
The fear of misunderstanding or misinterpreting the message spoken by others or of not being able to adjust psychologically to messages expressed by others.
Noise
Anything that interferes with your ability to listen to a message.
Social Decentering
Stepping away from your own thoughts and attempting to experience the thoughts of another.
Meta- Message
The message about the message
paraphrasing
Checking the accuracy of your understanding by restating your partners message in your own words.
Social Support
Senstivite and empathic listening followed bt messages of comfort or confirmation that lets a person know that he or she is understood and valued.
Communications
the process of acting on infromation
Human Communication
the process of making sense out of the world and sharing that sense with others bt creating meaning through verbal and non verbal messages
Symbol
A word sound gesture or visual image that represents a thought concept object or experience.
Ethics
The beliefs values and moral principles by which we determine what is right or wrong.
Source
The originator of a thought or emotion who puts it into a code that can be understood by a receiver.
Ecoding
The process of translating ideas feelings and thoughts that have been translated into a code.
Decoding
The process of interpreting ideas feelings and thoughts that have been translated into a code.
Receiver
The person who decodes a message and attempts to make sense of what the sourse has encoded.
Message
Written spoken and unspoken elements of communication to which people assign meaning
Channel
The pathway through which messages are sent
Noise
Interference either literal or psychological that hinders the accurate encoding or decoding of a message.
Feed back
The reponse to a message
Context
The phyical historical and psychological communication environment..
Mediated Communication
Any communication that is carried out using some channel other than those used in faced-to-face communication
Synchronous Communication
communications in which message occurs in real time when you speak or write someone immediate responds to your message
Content
The information ideas or suggested actions that a communicatior wishes to express what is said.
Relationship Demension
The aspect of a communication message that offers cues about the emotion attitudes and amount of power and control the speaker directs towards others how something is said.
Asynchronous Commuication
communication in which timing is out of sync there is a time delay between when you send a message and when you receive it.
Rule
A followable precription that indicates what behavior is required or preferred and what behavior is prohibited in a specific situation.
IntRApersonal Communication
Communication that occurs within yourself including your thoughts and emotins.
Language
The system of symbols(words or vocabulary) structured by rules (grammer) that makes it possible for people to understand one another.
Non-Verbal Communication
Communication by means other than written or spoken language that creates meaning for someone.
Other Oriented
Being focused on the needs and ci=oncersa of others while maintaing ones personal integrity.
Adapt
To adjust both what is communicated and how a message is communicated to make choices about how best to formulate a message and respond to others to achieve your communication goals.
InTREpersonal Communication
communication that occurs simultaniously between two people who attempt to mutually influence each other usually for the purpose of managing relationship.
Impersonal Communication
communication that treats people as objects or that responds only to their roles rather thanto who they are as quique people.
Group
A collection of people who have a common goal feel a sense of belonging to the group and influence each other.
Small Group
The transactive process of creating meaning among three to about fifteen people who share a conmmon purpose feel a sense of belonging to the group and exert influnces on one another
Dyad
2 interacting people
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